Special Announcement: Brief Planned System Maintenance to Occur Tonight at 7:00 p.m. Central Prevailing Time

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At 7:00 p.m. CT today (5:00 p.m. PT), the Program portal will briefly be unavailable while the Program Administrator deploys an update to support API-submissions for batch payment processing, which will ensure faster delivery of invoices to users. The planned system downtime is expected to last 10-15 minutes, though AVs should plan on up to one hour of downtime. AVs and stakeholders should save their work on any batches in progress prior to this time, to retain the ability to resume following restoration of the system. An email to all stakeholders will be sent confirming that the system has been restored. AVs and stakeholders needing support can continue to access the Program Administrator by emailing .In support of the batching release, stakeholders are encouraged to view the latest Portal Help Guide at illinoisshines.com/portal-help/, and/or to attend Office Hours, including the following upcoming Zoom sessions: