Updated COVID-19-Related Marketing Guidelines – June 30, 2020

On March 20, 2020, in light of the growing COVID-19 pandemic and its expected impacts in Illinois, the Illinois Power Agency adopted the following emergency amendment to its Adjustable Block Program and Illinois Solar for All Program Marketing Guidelines:

In-person marketing and solicitation: Given the public health emergency posed by the COVID-19 virus, in-person marketing or solicitation of photovoltaic system sales, installations, or financing; in-person marketing or solicitation of community solar subscriptions; or similar in-person solar marketing or solicitation activity are prohibited. 

Clarifications to these requirements were offered on May 18, 2020, along with additional guidance on June 4, 2020.

This update confirms that the IPA’s prohibition of door-to-door sales and solicitation remains in place.  Although the state has progressed to Phase 4 (out of 5) of the Restore Illinois Reopening Plan, Governor JB Pritzker’s COVID-19-related disaster proclamation was again extended for 30 days on June 26, 2020, recognizing that COVID-19 remains a significant public health risk to Illinois residents.  The Illinois Commerce Commission’s emergency order prohibiting door to door sales by Alternative Retail Electric Suppliers and Alternative Gas Suppliers also remains in place.  As identified COVID-19 cases have also risen nationally, the Agency believes this would be an inappropriate time to start permitting in-person interactions initiated without a customer, homeowner, or business owner’s express permission.

Prior-issued guidance regarding best practices and permitted activities remains in effect.  Should you have questions about whether specific practices are permitted, please contact IPA Chief Legal Counsel Brian Granahan at Brian.Granahan@Illinois.gov.