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Illinois Shines

Program Administrator

Email: [email protected]

Phone Number: (877) 783-1820

Hours: 9:00 a.m. – 5:00 p.m. CPT, Monday through Friday, excluding holidays

Illinois Shines Consumer Complaint Center

Email: 

Phone Number: (877) 708-3456

Hours: 9:00 a.m. – 5:00 p.m. CPT, Monday through Friday, excluding holidays

Complaint Form

Illinois state holiday schedule here

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